Our Team

Our Team

The Commercial Environments Executive team is a group of highly skilled and experienced professionals in the Commercial Furniture Industry. We pride ourselves on our knowledge and our commitment to bringing you the best customer service possible.

The Commercial Environments Executive Team is your highly experienced team of professionals committed to excellent customer service.

Missy Sims, President

Missy Sims is the Owner and President of Commercial Environments. She founded the company in 2000 after seeing the need for a more personalized, service-based commercial furniture company in East Tennessee and the greater Knoxville area. Missy oversees the full operations of the company and is very hands-on managing client relationships and working collaboratively with the company’s project managers and designers. Missy also spearheads new business development and setting the overall strategic vision for the company to ensure Commercial Environments remains the premier furniture provider for corporations, healthcare facilities, financial institutions and government entities among other types of businesses locally and regionally. Prior to starting her own business, Missy worked as a Sales Associate and Project Manager for 3 years at Braden’s in Knoxville, Tennessee where she managed all facets of client accounts as well as new client development. Missy holds an NCDIQ certification from The Council for Interior Design Qualification and is a Registered Interior Designer. She earned her Bachelor of Science degree in Interior Design from the University of Tennessee, Chattanooga. Missy is also a member of the Entrepreneurs’ Organization, which is the only global network organization exclusively for entrepreneurs. Missy and her husband Alan have four children. She enjoys travelling, hiking and all things outdoors, but her favorite activity is watching her children’s sporting events.


Alan Sims, Chief Financial Officer

Alan Sims has been in charge of the financial operations of Commercial Environments for 17 years. He is responsible for the comprehensive financial strategy of the company as well as overseeing operational systems to ensure a smooth and seamless business workflow. Alan manages the daily financial activities including developing the annual company budget and sales goals, preparing financial statements, and reconciling monthly budgets to actual sales projections. In addition to his role as Chief Financial Officer, Alan has worked in almost every role within the company including sales, customer service and even furniture installation. His experience in these various positions have provided him a broader knowledge of the business and its daily operations. Prior to working at Commercial Environments, Alan worked as a CPA for Pugh & Company, and was the controller for Taylor-White, LLC. Alan has a degree in Accounting from East Tennessee State University, and is a Certified Public Accountant. He is also a member of the Tennessee Society of CPA’s. Alan is married to Commercial Environments founder, Missy Sims, and together they have four children. Alan enjoys travelling, hunting, fishing and hiking.


Jennifer Ridner, General Manager

Jennifer Ridner joined Commercial Environments in 2005. Currently in her role as General Manager, she is responsible for process management and communication of all furniture orders. Jennifer is also in charge of managing the lifespan of all accounts including warranty replacement orders as needed. She oversees the company’s human resource activities, accounts receivables and assists the company president in all company activities. Prior to her role as General Manager, Jennifer worked as the company’s Office Manager for nine-years, and in Customer Service for three-years where she was involved with asset management and quality control. Prior to joining Commercial Environments Jennifer was the Office Manager at Parent-Child Services Group, Inc. where she managed the growth of the practice from a staff of 4 to 25 in two offices. She also handled the scheduling of all staff and therapist’s appointments and was responsible for medical billing, including the implementation of a new billing system. Jennifer received her Bachelor of Science in Business Administration from Tusculum College. Jennifer enjoys watching her son play baseball and basketball, is active in her church and enjoys working and playing outdoors.


Wes Carmichael, Operations Manager

Wes Carmichael joinded Commercial Environments in 2001 and currently serves as Operations Manager. He brings extensive knowledge of the office furniture industry. Wes oversees the management of the warehouse, leads the Commercial Environments installation crews, and ensures each job is completed as promised to our clients. Prior to his current position, Wes has worked in several roles as the company’s Warehouse Manager, Installation Manager, and Customer Service Manager where he gained extensive experience in all facets of account development and management. Wes graduated from Tusculum College with a Bachelor of Science degree in Business Management. Wes is married with two daughters. He is active in his community, volunteering as coach for both of his daughter’s basketball and softball teams. Wes also loves working on his farm in Clinton where he has two dogs, two ponies, chickens and a rabbit. Wes is also a hay farmer.


Elizabeth Gilliam, Account Executive

Elizabeth Gilliam has been part of the Commercial Environments team since 2012. Currently in her role as an Account Executive, she is responsible for project management, selection and specification of commercial furniture, interior finish selection, and space planning. Prior to becoming an account executive, Elizabeth worked as a designer and provided additional staff support where she assisted project managers with drawings, space planning, product and finish selections, and developed client proposals. Elizabeth is a graduate of the University of Tennessee at Chattanooga earning a Bachelor of Science in Interior Design. She is a member of Kappa Omicron Nu National Honor Society for the Human Sciences, is a registered Interior Designer, and is NCIDQ certified. Elizabeth is also a member of the International Interior Design Association (IIDA). Elizabeth is a Knoxville native, she is happily married, is the proud dog mom of Bandit, and an avid recycler and puzzle enthusiast.


Nicole Oran, Account Executive

Nicole Oran began her career with Commercial Environments in 2016 as an Account Executive where she is responsible for project management, selection and specification of commercial furniture, interior finish selection, and space planning. She also creates drawings and renderings in the company’s 2D/3D design program to help her clients visualize the space plan as well as create installation documents. If needed, Nicole also provides interior design services, assisting in the selection of flooring, paint and wallcoverings, laminates and fixtures, and creates a finished design plan for submission to the architect and contractor. Prior to joining the Commercial Environments team, Nicole worked for Shae Design Studio where she consulted with clients on kitchen and bath remodels, new construction design, as well as whole-home interior design services. Nicole graduated Sum Laude from East Tennessee State University in 2015 with a Bachelor of Science in Interior Design, was a member of the Dean’s List, and was awarded outstanding Interior Design Student. Nicole is married, and in her spare time enjoys video games, team sports, weightlifting, binge-watching Netflix and DIY projects of all kinds.


Shanna Ricker, Account Executive

Shanna Ricker has been a Designer/Account Manager for Commercial Environments since 2007. She is responsible for developing new business and for project management, selection and specification of commercial furniture, interior finish selection, and space planning. Currently Shanna is working on the development of a digital application for commercial furniture dealers that will assist in the visual approval process of space design and layout. The app will enable the search of hundreds of commercial furniture products, the sharing of those products for client consideration, and the ability to create online catalogs, keeping projects highly organized and expediting the entire approval process. Shanna earned a Bachelor of Science in Interior Design from East Tennessee State University. Shanna has a son, Alex, and they love to travel whenever possible. Shanna enjoys walking on the beach, bike riding, swimming, and spending time with loved ones.


Melissa Staats, Account Executive

In 2015 Melissa joined the Commercial Environments Account Management team. She is responsible for project management, selection and specification of commercial furniture, interior finish selection, and space planning. She is also in charge of developing 2D/3D space options for client approval and installation. She assists in quote generation and the selection of interior finishes and art as needed. Prior to joining Commercial Environments, Melissa worked as a Project Manager and Designer for a residential contractor that specialized in kitchen and bath renovations. Mellissa also worked on commercial accounts for an architecture firm where she was responsible for coordinating construction documents, the selection of interior finishes and furniture, millwork specifications, graphic design, and artwork selection. Melissa earned her Bachelor of Science in Interior Design from the University of Tennessee, and is a state registered Interior Designer. She has been NCIDA certified since 2012, and LEED accredited since 2009. Melissa is a Knoxville native. She and her husband Joey have one son and a Pekinese named Marley.